IT Support Specialist | IT-Supporter (m/w/d)

FERCHAU GmbH Niederlassung Hannover

Hannover, Niedersachsen, Deutschland
Published Dec 22, 2025
Full-time
No information

Job Summary

This role is designed for a technology-driven professional passionate about innovation, focusing on ensuring seamless IT operations for clients in their daily business. The core responsibilities include serving as the primary communication interface between end-users and specialized support teams, handling the acceptance, analysis, and resolution of IT disruptions. Day-to-day tasks also involve the installation, configuration, and administration of both hardware and software, along with the creation and maintenance of meticulous documentation. Candidates should be trained IT Specialists or lateral entrants with profound IT knowledge, skilled in working with common IT systems like Linux, Windows, and Microsoft 365. This position offers the chance to drive digitalization and networking projects forward for leading IT solution providers, supported by a permanent contract and flexible mobile work options.

Required Skills

Education

Trained IT Specialist (Fachinformatiker) or equivalent profound IT knowledge

Experience

  • Professional experience in operational IT processes
  • Experience handling common IT systems (Linux, Windows, Microsoft 365)
  • Experience acting as the communication interface between users and support teams

Languages

German (Fluent)

Additional

  • Not specified