IT Specialist / Customer Support / IT Support | Fachinformatiker/In / Kundensupport / IT-Support

Job Summary

This role seeks an engaged IT Specialist, preferably in System Integration, or a qualified career changer, to join a rapidly growing IT department within a full-service marketing and design agency. The primary focus is providing first-class technical support to small and medium-sized enterprise clients. Day-to-day responsibilities include remote and telephone assistance for technical issues, managing domain registrations, and troubleshooting email accounts and related problems using remote maintenance software. The ideal candidate must possess strong technical problem-solving skills and a completed vocational training in IT System Integration or equivalent. This position offers a permanent, full-time contract, flexible work arrangements, and opportunities for personal and professional development within a friendly, future-oriented team environment with flat hierarchies.