IT Support Specialist | IT Support Specialist (m/w/d) - Referenznummer: 171225-3-BER

Job Summary

The BFI Group, an established IT service provider operating successfully in the German market since 1998, is seeking an IT Support Specialist to join their team in Berlin. This role focuses heavily on providing essential onsite support, including IMAC (Install, Move, Add, Change) services, setting up and dismantling workstations, and resolving end-user issues directly at the user's location. Key daily tasks involve managing the ticket system, deploying and retrieving IT equipment like notebooks and mobile devices, and providing initial user instruction. The specialist will also be responsible for technical support during both in-person and remote events (e.g., Skype, Webex) and assisting with general IT operations, including hardware and software inventory management. Candidates should possess a relevant IT qualification, experience with standard IT hardware, excellent organizational skills, and strong customer orientation. This position offers an above-standard, fixed monthly salary and opportunities for professional development, making it suitable for both experienced professionals and career starters.