Service Engineer | Service Engineer (m/w/d) - 080126-1-STU

Job Summary

This Service Engineer role, based in Stuttgart, involves providing essential first-level, face-to-face IT support to end-users. Day-to-day responsibilities include troubleshooting hardware, software, and smartphone issues, performing initial setup and instruction for users on Windows 11, and managing the distribution of IT equipment such as notebooks, mice, and keyboards. A key part of the role is inventory management, handling warranty and repair requests with manufacturers, and meticulous documentation of all services, including asset maintenance and ticket creation within the system. The ideal candidate possesses a background in IT systems management or equivalent qualifications, basic knowledge of Office 365 and Windows 10/11, and demonstrates a reliable, customer-friendly, and process-oriented approach to work. This position offers an excellent opportunity for career starters and lateral entrants to gain valuable professional experience within complex project environments at reputable companies across Germany.