Head of Customer Service | Serviceleiter Kundendienst (m/w/d)

Job Summary

As the Head of Customer Service, you will lead the customer service department, taking full technical and organizational responsibility. Your daily tasks will involve managing small projects from quotation to final acceptance and billing, ensuring compliance with legal requirements and internal quality standards. You will be the primary point of contact for customers, partners, and management, actively developing processes, motivating your team, and ensuring smooth operations. This role also entails economic responsibility for your area, including active resource and schedule management. This is an attractive opportunity for a proactive leader with a strong technical background in building services.