IT Service Technician | IT Servicetechniker (m/w/d)

Job Summary

This role is for an IT Service Technician based in Düsseldorf, working for a market-leading provider of IT services, specifically supporting the IT infrastructure of an industrial company. Day-to-day responsibilities include providing on-site support for Windows clients, workstations, and laptops, managing support tickets, and ensuring compliance with Service Level Agreements (SLAs). The technician will handle both hardware and software support tasks. Key requirements include initial experience in IT support, general knowledge of networking, and expertise in operating systems like Windows 10 and applications such as MS Office. This is a full-time, permanent contract position (initially temporary employment with an option for permanent takeover), offering professional development opportunities and an attractive working environment.