IT Service Technician Onsite Support | IT Servicetechniker (m/w/d) Onsite Support

Job Summary

This role is ideal for a technically passionate professional ready to optimize customer IT systems and resolve complex issues as an IT Service Technician in Onsite Support in Hamburg. Day-to-day responsibilities involve installing and configuring hardware and software solutions, analyzing disturbances in customer IT environments, and collaboratively developing creative solutions for technical challenges. The technician will also support technical escalation management and maintain precise documentation of all work steps. Key qualifications include a completed technical education (e.g., as an IT Specialist) or equivalent experience, detailed knowledge of Windows operating systems (Windows 10, Windows 11), and basic networking knowledge. This position offers flexible working hours, continuous professional development, and the opportunity for independent responsibility within exciting projects, making it an attractive next step for IT professionals seeking growth within a leading German IT service provider.