IT Service Technician On-Site Support | IT-Servicetechniker Vor Ort Support (m/w/d)

puro Personaldienstleistung GmbH

Hamburg, Hamburg, Deutschland
Published Dec 14, 2025
Full-time
Permanent

Job Summary

This role is for an IT Service Technician specializing in on-site support in Hamburg, joining a leading technology service provider focused on Device as a Service for renowned industrial clients across Germany. The successful candidate will be responsible for the operation and support of client systems and applications directly at the customer's location. Day-to-day tasks include documenting all work performed, processing customer requests, and providing operative 2nd Level Support. Key responsibilities also involve supporting iOS end devices, network environments, and telecommunication components. Qualified applicants should possess a relevant IT qualification (e.g., IT Specialist for System Integration or IT System Electronics Technician), initial professional experience in user support, and proficiency with Windows 10 and Office 365. This position offers challenging projects, opportunities for further training, and the option for permanent employment after an initial temporary assignment.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration, IT Customer Consultant, IT System Electronics Technician, IT System Salesperson, IT Service Technician, Information Electronics Technician, Industrial System Technician, IT Management Assistant, PC and Network Specialist, or comparable qualification.

Experience

  • Initial professional experience in user support
  • Practical experience in the IT environment or comparable qualification

Languages

German (Basic)

Additional

  • Class B driving license required (Führerschein der Klasse B)