IT Support Specialist | Fachinformatiker (m/w/d) IT Support

Job Summary

This role is an excellent opportunity for an IT professional to join an IT services and engineering solutions company in Großwallstadt, specializing in global IT services and knowledge transfer. The IT Support Specialist will be responsible for providing comprehensive 1st and 2nd Level Support, handling hardware and software issues for end-users, both remotely and on-site. Key daily tasks include configuring networks, supporting clients with MS Office and VPN issues, managing the ticketing system from inquiry to resolution, and setting up, expanding, and maintaining workstations and peripheral devices like printers. Candidates must possess a completed vocational training as an IT Specialist in System Integration or equivalent qualification, or several years of professional experience as a career changer in IT Support. Strong knowledge of Microsoft Windows and Office, coupled with excellent German and English skills, is essential for success in this challenging and varied role.