IT Order Manager / Dispatcher | IT Auftragsmanager / Dispatcher (m/w/d)

Job Summary

This role is ideal for a professional with experience in IT support and coordination seeking a stable, full-time position within a specialized IT consulting firm serving mid-sized and international clients in Munich. The IT Order Manager / Dispatcher is crucial for ensuring smooth service delivery by coordinating assignments, dispatching support tickets within the IT department, and managing scheduling. Key responsibilities include qualifying and adapting incoming orders, supporting the overall IT function, and maintaining a professional demeanor when interacting with customers and end-users. Candidates should possess professional experience in IT, ideally within on-site service or user support, and be proficient in using ticketing systems and standard MS Office applications. This position offers a varied workplace, modern IT infrastructure, and a promising future perspective, with the potential for permanent employment after an initial temporary assignment.