IT Service Technician Onsite Support | IT Servicetechniker (m/w/d) Onsite Support

puro Personaldienstleistung GmbH

Hamburg, Hamburg, Deutschland
Published Dec 14, 2025
Full-time
Permanent

Job Summary

This role seeks a 'Support Superhero' to join an IT service provider, tackling complex technical challenges directly at client sites across the Hamburg region. The IT Service Technician will be responsible for the installation and configuration of diverse hardware and software solutions, independently analyzing system malfunctions, and developing appropriate technical solutions. A key component of the role is providing IT support, answering specialized questions, and assisting end-users with their technical issues, all while meticulously documenting every step. The ideal candidate possesses a technical education or equivalent qualification, profound knowledge of current Windows operating systems, and excellent problem-solving skills coupled with solution-oriented communication. This position offers an unlimited contract via temporary employment with the option for permanent takeover by the client, providing stability and professional development opportunities.

Required Skills

Education

Completed technical education or equivalent qualification

Experience

  • Professional experience in analyzing and resolving IT system malfunctions
  • Experience in supporting end-users with IT problems

Languages

German (Fluent)English (Basic)

Additional

  • Driver's license Class B (standard car license)