IT Service Technician Onsite Support | IT Servicetechniker Onsite Support (m/w/d)

Job Summary

This role is ideal for a motivated IT Technician with initial experience in Workplace Services, focusing on supporting the IT infrastructure for an industrial company in Augsburg. Day-to-day responsibilities involve comprehensive onsite support, including documenting all activities within the ticketing system, scheduling appointments with end-users, and installing and configuring PCs, notebooks, and monitors. You will also be responsible for resolving reported incidents and handling logistical tasks, such as preparing devices for shipment and securely deleting data from old equipment. Key requirements include initial professional experience in onsite support, knowledge of hardware, and good German language skills. This position offers reliably planned working hours, excellent opportunities for further development, a supportive team environment, and a secure, permanent workplace at a well-established company.