Industrial Support Service Technician | Servicetechniker Industrial Support (m/w/d)

Job Summary

This role involves working as an Industrial Support Service Technician, specializing in Second Level IT Support for a prominent industrial company in Stade, Germany. Day-to-day responsibilities include providing comprehensive IT support based on incoming tickets and specific project assignments, capturing and processing customer inquiries, and delivering essential Second Level and Onsite Support. You will handle Windows Client, iOS devices, and manage network and telecommunications issues directly at the customer's location. The ideal candidate possesses a completed vocational training in IT, such as IT Specialist for Application Development or System Integration, or a comparable qualification, complemented by several years of support experience. Proficiency with Windows operating systems, Office products, Adobe, and specific industrial systems like Windows-based POS and cash evaluation systems is required, along with good German and intermediate English skills. This full-time, permanent position offers an attractive salary, long-term career stability, and opportunities for professional development.