IT Technician | Techniker (m/w/d)

Job Summary

This role is ideal for an IT Technician passionate about hands-on support in Northern Germany (Schleswig-Holstein). The position involves providing comprehensive on-site and remote IT support, focusing on the setup, modification, and dismantling of IT workstations and resolving technical issues directly for end-users. Key responsibilities also include managing and documenting support tickets according to Service Level Agreements (SLAs), personalizing Windows endpoints, and performing manual software installations. Candidates should possess a background in IT system integration or networking, solid knowledge of Windows operating systems, and practical experience with on-site support and ticketing systems. The role offers a chance for long-term employment, specialization opportunities, and a supportive team environment within an established IT service provider.