IT Onsite Technician | IT Onsite Techniker (m/w/d)

Job Summary

This full-time, permanent position as an IT Onsite Technician in Wehr (Baden) offers the opportunity to work for a company specializing in a broad spectrum of IT services and support solutions, focusing on customized client solutions and technical excellence. The role is initially structured as temporary employment with a strong option for permanent takeover. Day-to-day responsibilities include installing and configuring desktop hardware and software, resolving issues related to hardware, software, and various devices, and proactively communicating status updates to clients regarding service disruptions. The technician will also monitor network performance, initiate necessary steps during bottlenecks, and troubleshoot issues directly within an industrial environment. Key requirements include experience in IT support, technical proficiency with PCs and peripherals, and solid knowledge of current IT infrastructure products. Candidates with familiarity in ITIL processes and ServiceNow are preferred, making this an ideal role for an experienced technician seeking career development in a supportive environment.