IT Service Technician | IT-Servicetechniker (m/w/d)

Job Summary

This full-time IT Service Technician role, based in Dresden, involves providing essential on-site and remote IT support to customers, contributing to the expansion of a leading German market position in pharmacy and medical practice software. Day-to-day responsibilities include troubleshooting customer IT issues, performing installation and maintenance tasks, and setting up hardware and peripherals alongside the team. A significant part of the role involves service travel across the Eastern region. Candidates must be technically proficient, familiar with Windows 10/11 operating systems, and possess strong customer and service orientation. The position offers an interesting and challenging environment with excellent development opportunities, flexible working models, and a strong team-oriented culture within a modern, future-oriented company.