IT Team Lead, Customer Consulting | Informatiker/in (Hochschule)

MA 01 - Wien Digital

Wien,Donaustadt, Wien, Österreich
Published Dec 9, 2025
Full-time
Permanent

Job Summary

This role is ideal for an IT professional passionate about the intersection of healthcare and technology, serving as a Team Lead for Customer Consulting in nursing homes (Pflegewohnhäuser). The core responsibility involves leading and managing a team that acts as the crucial interface between customers and Wien Digital, ensuring the seamless operation of highly complex IKT infrastructure. Day-to-day tasks include personnel, technical, and organizational leadership, managing two key services (on-site consulting and support), developing digitalization processes in collaboration with customers, and meeting technical, organizational, and economic targets. The successful candidate will bring strong knowledge of corporate IT operations, complex networked systems common in clinical environments, and sound business administration skills, making this a pivotal role in advancing the digital landscape of the Vienna Health Network. The position offers a permanent contract and flexible working arrangements, including up to 60% mobile work.

Required Skills

Education

University/College degree in Informatics or Computer Science (Implied by job title)

Experience

  • Professional experience in IKT operational organizations and processes in corporate/large company settings, especially hospital or nursing home environments
  • Professional experience with highly complex and networked ICT systems, including clinical operations, medical technology, and facility management landscapes
  • Professional experience in business administration, including offer/order processes and budgeting
  • Leadership experience in managing a team

Languages

German (Fluent)

Additional

  • Understanding of digitalization challenges specific to the nursing homes of the Vienna Health Network. Must adhere to the provisions of the Vienna Civil Servant Law (Wiener Bediensteten-Gesetz). Required to submit answers to concept questions along with application documents.