IT Process Manager Service Transition | IT-Verfahrensmanager/in (m/w/d) Service Transition - ID 230

Job Summary

This role involves managing and coordinating the crucial Service Transition phase for numerous software components and specialized IT procedures used in tax collection across Germany (KONSENS-Verbund). The successful candidate will be responsible for designing and overseeing the continuous process of piloting and deploying finalized software to tax offices, ensuring smooth and coordinated implementation. Day-to-day tasks include coordinating the productive deployment of IT procedures, actively participating in ITIL-oriented processes—especially Release, Change, Incident, and Problem Management—and managing IT projects and assignments. Key qualifications include a Bachelor's degree in IT-related fields (e.g., Computer Science, Business Informatics) or Economics, or equivalent professional experience. The position requires strong organizational skills, the ability to moderate and document meetings, and excellent written and verbal German communication skills (C1 level minimum). This is an attractive opportunity within a stable, public-sector environment, offering flexible, family-friendly work models and opportunities for professional development.