IT Support Specialist | Mitarbeiter IT Support (m/w/d)

Job Summary

This full-time, permanent position as an IT Support Specialist in Munich-Sendling focuses primarily on 1st Level Support and Mobile Device Management (MDM). The specialist will be responsible for managing mobile devices (phones and tablets), deploying applications via MDM solutions, and ensuring hardware availability for employees. Key daily tasks include receiving and analyzing technical disturbances, resolving issues using the TopDesk ticketing system, and escalating complex problems to higher-level support. Furthermore, the role involves performing hardware rollouts, including the setup, dismantling, and exchange of equipment, and testing new mobile devices. Candidates should possess a vocational qualification in IT and experience with ticketing systems and MDM. This role offers an immediate start with an option for permanent employment with the client, providing excellent long-term career perspectives in a supportive team environment.