IT Support Specialist | IT Support (m/w/d)

Job Summary

This role involves joining the support team for a major client of a leading German IT service provider, focusing on delivering essential Onsite Support. Day-to-day responsibilities include comprehensive troubleshooting and resolution of hardware and software issues, acting as the primary liaison between the client's internal IT department and end-users. The specialist will also handle tasks within the manufacturing and server environments, ensuring smooth operations and adherence to service quality standards. The ideal candidate holds a completed vocational qualification in IT System Integration or equivalent, paired with practical experience in 1st and 2nd Level Onsite Support. Essential technical skills include proficiency with Active Directory, focusing on Group Policies and authorization concepts, and familiarity with network fundamentals like DHCP, DNS, and Firewalls. This position offers an attractive, permanent contract with competitive compensation and excellent opportunities for professional and personal development within a highly reputable organization.