IT Support Specialist | IT Support (m/w/d)

Job Summary

This role involves providing essential IT Support for a major European IT service provider, focusing on handling incidents and service requests while adhering strictly to SLAs. Day-to-day tasks include comprehensive hardware and software troubleshooting, configuring standard hardware, and performing installations. A key responsibility is providing user support for mobile devices across both iOS and Android platforms, alongside ensuring efficient network operation through effective network troubleshooting and component support. Candidates must possess completed vocational training in IT systems (such as an IT Specialist for System Integration) and proven experience in client-side troubleshooting and user care. The position offers a competitive annual gross salary between €38,000 and €41,000, fixed working hours (7:30 AM - 4:00 PM), and excellent prospects for permanent employment with the end customer, making it an attractive opportunity for dedicated IT professionals.