IT Service Technician Onsite Support | IT Servicetechniker (m/w/d) Onsite Support

Job Summary

This role is for an IT Service Technician specializing in Onsite Support based in Munich, joining a growing IT consulting firm. The core responsibilities include providing hands-on technical support for hardware, particularly printers and peripheral devices, and managing user accounts through password resets and account unlocking. A significant part of the job involves documenting all IT issues and resolutions within a ticketing system, analyzing reported errors, and ensuring timely fixes. The ideal candidate possesses a completed vocational training in IT or equivalent qualification, coupled with practical knowledge of Active Directory, Microsoft operating systems, and general hardware support. This is a full-time, permanent position offered initially via temporary employment with the option for permanent takeover, providing excellent professional development opportunities and a modern working environment.