2nd Level IT Support Technician | 2nd Level Support Techniker (m/w/d)

puro Personaldienstleistung GmbH

Papenburg, Niedersachsen, Deutschland
Published Feb 19, 2026
Full-time
Permanent

Job Summary

As a 2nd Level IT Support Technician in Papenburg, you will join a leading IT consulting and service firm dedicated to helping medium-sized companies navigate digitalization, cloud transformation, and cybersecurity. Your daily responsibilities will center on resolving complex technical issues, performing hardware repairs, and managing the installation and configuration of IT systems. You will be responsible for maintaining Windows operating systems, processing incidents through a central ticketing system, and creating detailed technical documentation. This role is ideal for a professional who enjoys hands-on hardware work alongside software troubleshooting. The position offers an attractive salary of up to 45,600 EUR per year, intensive onboarding, and long-term career development opportunities within a supportive environment. It is initially offered through a temporary staffing model with a clear option for permanent takeover by the client company.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration (Fachinformatiker Systemintegration) or a comparable qualification.

Experience

  • At least 2 years of professional experience in 2nd level IT support
  • Professional experience in hardware and software troubleshooting
  • Experience in the installation and commissioning of IT systems
  • Proven experience working with central ticketing systems

Languages

German (Fluent)English (Basic)

Additional

  • Location: Papenburg; Full-time position; Permanent contract duration; Position is via personnel leasing with an option for permanent hire.