IT Service Technician On-Site Support | IT Servicetechniker Vor Ort Support (m/w/d)

Job Summary

This role is an excellent opportunity for an IT Service Technician specializing in on-site support for a company in Hamburg that manages client environments for renowned industrial enterprises across Germany. Day-to-day, you will be responsible for capturing and processing customer inquiries, meticulously documenting all executed activities, and operating client systems and applications directly at customer locations. A key focus will be providing operational 2nd level support and assisting with issues related to iOS devices, network infrastructure, and telecommunication components. Qualified candidates should have a completed IT qualification (e.g., IT Specialist for System Integration or similar practical experience), strong user knowledge of Office 365 and Windows 10, and initial professional experience in user support. This position offers challenging projects, a secure workplace with flat hierarchies, and extensive opportunities for professional development, making it an attractive next step for dedicated IT professionals.