IT Service Technician Second Level Support | IT Servicetechniker Second Level Support (m/w/d)

Job Summary

This role involves providing essential Second Level Support for client systems and applications primarily on-site in Berlin, focusing on maintaining the IT environments of major industrial companies. The successful candidate will be responsible for hands-on configuration, troubleshooting, and error resolution for Windows Clients, utilizing tools like SCCM for software distribution, and managing Active Directory. Day-to-day tasks include supporting mobile devices (Android and iOS) and meticulously documenting all completed activities. This position is attractive as it offers flexible working hours, opportunities for professional development, a secure workplace, and the chance to work within flat hierarchies with short decision-making paths, contributing to challenging and exciting projects in the Device as a Service sector.