IT Service Technician | IT Servicetechniker (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
This role involves working as an IT Service Technician in Hamburg for a growing IT consulting company specializing in information and communication technology services. Day-to-day responsibilities include providing comprehensive support to end-users regarding operating systems, hardware, local applications, client peripherals, and mobile devices. Key tasks also involve the setup, dismantling, and replacement of hardware components, processing incoming IT requests, managing incident reports, and maintaining asset records. The ideal candidate holds a completed qualification in IT system integration, IT customer support, or comparable field, and possesses initial professional experience with ticketing systems and Windows workstation/notebook administration. This position is initially offered through temporary employment with a strong option for permanent takeover, providing a stable career path within a supportive and established team environment.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration, IT Customer Consultant, IT System Electronics Technician, IT System Salesperson, IT Service Technician, Information Electronics Technician, Industrial System Technician, IT Management Assistant, PC and Network Specialist, or comparable qualification.
Experience
- Initial professional experience in IT customer support or related field
- Initial professional experience using a ticketing system
- Experience in the administration of Windows workstations and notebooks
- Potential experience in Asset Management
Languages
Additional
- Not specified
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