Junior IT Support Specialist and Administrator | Junior IT-Support/-Administrator (m/w/d)

Job Summary

This role as a Junior IT Support Specialist and Administrator offers a dynamic entry point into managing and developing essential IT infrastructure for an organization. Your primary responsibilities will center on providing critical First-Level Support, serving as the initial point of contact for trainees, teachers, and staff regarding all IT system issues. A significant part of the job involves hands-on system management, including the administration of user accounts, permissions, and specialized trainee equipment like Surface tablets. Furthermore, you will play a crucial supportive role in strategic projects, specifically assisting with the introduction of a new training and further education system and contributing to the design and implementation of the updated IT infrastructure. Success requires a completed vocational qualification in IT and practical experience across the Microsoft ecosystem, including Azure, Intune, Office, and Teams, combined with competencies in server, network, and SQL database administration. This position is ideal for a service-oriented professional looking to gain broad administrative experience and shape future IT systems.