IT Systems Specialist | Informatiker (m/w/d)
E.ON Grid Solutions GmbH
Job Summary
This role is for an IT Systems Specialist eager to actively shape the energy transition by managing and optimizing complex IT solutions, particularly within Geoinformation Systems (GIS). Day-to-day responsibilities include coordinating error analysis and resolution across the complex IT landscape, taking ownership of specific services, optimizing service management processes, and enhancing monitoring for cloud applications by defining key performance indicators (KPIs). The specialist will collaborate closely with Product Owners and developers to ensure smooth operations and prepare the implementation of optimal IT solution concepts in collaboration with stakeholders. The ideal candidate holds a university degree in Computer Science or a related field, possesses initial experience in IT Service Management, ideally with ITIL certification, and is adept at translating complex technical concepts for stakeholders. Success requires a preference for agile methodologies like Scrum and DevOps, strong teamwork skills, and fluency in both German and English.
Required Skills
Education
University Degree in Computer Science, Business Informatics, or comparable professional qualification
Experience
- Initial experience in IT Service Management
- Professional experience understanding complex IT landscapes
- Professional experience with agile and customer-oriented working methods
- Knowledge of regional utility provider processes (Bonus)
Languages
Additional
- ITIL certification (preferred)
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