IT Service Technician Service Point | IT Servicetechniker Servicepoint (m/w/d)

Job Summary

This role is ideal for an experienced IT professional seeking a position as an IT Service Technician at a dedicated service point in Zuffenhausen. The successful candidate will be responsible for conducting on-site fault analysis and resolution, advising users on current hardware and software products, and managing user endpoints (PCs, laptops, tablets, and smartphones). Day-to-day tasks involve creating and processing incidents and service requests using a ticketing system, and delivering high-quality user support and consultation. Key qualifications include proven experience in 1st and 2nd level support, strong expertise with Windows, iOS, and macOS operating systems, and familiarity with standard applications like Microsoft Office and Adobe products. This position offers a modern work environment, high degree of autonomy, and opportunities for personal and professional development, initially offered through temporary employment with a strong option for permanent takeover.