IT Specialist in Service Desk | IT Specialist im Service Desk (m/w/d)

Job Summary

This role is for an IT Specialist joining a Service Desk team in Rot am See, focusing on maintaining smooth IT processes for a company employing over 1,000 specialists across six countries. Day-to-day responsibilities include closely collaborating with various departments, managing the installation and administration of client systems, and conducting user training. A core function involves handling national and international support inquiries—personally, via phone, or email—from initial acceptance and error analysis through to solution development. The specialist will also take responsibility for managing smaller IT projects. The ideal candidate possesses a completed vocational training in the IT sector (e.g., IT Specialist for System Integration), initial professional experience in IT Service or Support, and strong teamwork skills. This position offers an indefinite contract, flexible working hours, comprehensive onboarding, and the potential for remote work, making it an attractive opportunity for a solution-oriented IT professional.