IT System Administrator, Service Management | IT Systemadministrator (m/w/d) Service Management

Job Summary

This role seeks an IT System Administrator specializing in Service Management to join a leading company in innovative welding solutions near Munich. The core responsibilities involve managing and advancing the central IT infrastructure, leading projects for new IT solution implementation, and ensuring the installation and maintenance of software systems. A critical component of the job is providing excellent user support within the IT Service Management framework, efficiently managing tickets, and optimizing 1st and 2nd level IT support processes. Candidates should possess a background as an IT Specialist for System Integration or equivalent, ideally with 3-5 years of professional experience in IT support. Desired qualifications include knowledge of Microsoft environments, IT hardware, and cloud technologies, along with strong analytical and service-oriented skills. The position offers an attractive annual salary up to €70,000, flexible working hours, mobile work options, and opportunities for professional development and career advancement.