Entry-Level Officer for Information Technology Services Management (ITSM) | Einstellung Offizierin / Offizier im Seiteneinstieg Informationstechnik-Services-Management (m/w/d)

Job Summary

This role involves taking central responsibility for Service Catalogue Management within the IT Command (KdoIT-SBw) of the German Federal Armed Forces (Bundeswehr). The successful candidate will plan, control, and coordinate all Service Catalogue Management activities in close cooperation with process managers, ensuring the practical implementation of Process Owner specifications. Key day-to-day tasks include continuously updating and developing the IT Service Catalogue, the Service Request Catalogue, and the Service Map, as well as creating and maintaining IT Service profiles. This is an attractive opportunity for professionals with a background in IT or Business Informatics seeking a secure, permanent position with a family-friendly employer, offering attractive public sector compensation, hybrid work options after onboarding, and clear development pathways, including ITIL 4 Managing Professional training. The position requires German citizenship and a commitment to military service and values.