OPEN/PROSOZ System Administrator and Specialist Consultant | Systembetreuer/-in OPEN/PROSOZ (m/w/d)

Landeshauptstadt Stuttgart Haupt- und Personalamt

Stuttgart, Baden-Württemberg, Deutschland
Published Nov 26, 2025
Full-time
Permanent

Job Summary

This role involves specialized system administration and expert consulting within the Social Services and Participation Department of the state capital, Stuttgart. The successful candidate will be responsible for the parameterization of specialist procedures in areas including SGB XII, SGB IX, and AsylbLG, ensuring compliance with social benefits law. Day-to-day tasks include managing software tests for new program versions, handling error management, and providing expert advice to case workers on complex case constellations within the OPEN/PROSOZ system. You will also be the primary contact for error handling related to the cash register interface between the specialist procedure and SAP, run payment processes, and actively participate in relevant projects. This position requires strong knowledge of social benefits law, expertise in OPEN/PROSOZ, and a structured, service-oriented approach to complex problem-solving, making it a critical support function for social service delivery.

Required Skills

Education

Completed Bachelor's degree in Public Management, Diploma in Administrative Science, Bachelor's degree in Social Economics, Diploma in Social Economics, or qualification as an Administrative Specialist (equivalent to Angestelltenlehrgang II); alternatively, qualification for the higher non-technical administrative service.

Experience

  • Knowledge of OPEN/PROSOZ
  • Professional experience in a described function (alternative requirement)
  • Knowledge of social benefits law, especially SGB XII, SGB IX, and AsylbLG
  • Experience in creating evaluations and controlling (advantageous)

Languages

German (Fluent)

Additional

  • Must be eligible for employment in the German public service (Besoldungsgruppe A 11 / Entgeltgruppe 10 TVöD).