Process and Innovation Specialist | 53.Z-NN | Sachbearbeiter*in Prozesse und Innovation

Job Summary

This role as a Process and Innovation Specialist supports the Kiel Social Services Office in developing strategies, concepts, and innovative forms of collaboration to ensure future-proof social welfare provision. Day-to-day tasks involve utilizing project and process management methodologies, coordinating digitalization projects, developing detailed process maps (target processes), identifying process weaknesses, and establishing comprehensive project and process controlling. This includes developing steering-relevant KPIs, generating reports, and conducting ad-hoc analyses. Candidates must hold a completed university degree (Bachelor or equivalent civil service qualification) and possess at least three years of relevant professional experience. Strong organizational ability and a readiness to adopt new organizational tools are essential. The position offers significant flexibility through flextime, home office options, mobility subsidies, and the opportunity to contribute to a meaningful, public-service mission in a supportive and inclusive environment.