IT Support Specialist | Mitarbeiter IT-Support (m/w/d)

Job Summary

This role involves providing comprehensive IT support to users, focusing on the setup, maintenance, and troubleshooting of hardware, software, and mobile devices. Key responsibilities include managing the entire lifecycle of workstations and printing systems, installing operating systems and software solutions, and resolving technical issues across First- and Second-Level Support. The specialist will utilize a ticketing system for tracking support requests and coordinate closely with both internal IT departments and external partners. Candidates must possess a completed IT education, strong foundational knowledge of Windows OS and Microsoft Office, and basic understanding of network technologies (LAN, WLAN, VPN). This position is ideal for a service-oriented professional looking to contribute ideas, take responsibility, and grow within a passionate, technology-driven team.