Senior IT Support Specialist | Senior IT-Support Experte (m/w/d)

Job Summary

This role seeks a Senior IT Support Specialist to join a leading engineering and IT service provider in Germany. You will be instrumental in ensuring the smooth operation of client infrastructure by managing customer inquiries efficiently via phone and a ticketing system. Day-to-day responsibilities include the administration and monitoring of diverse IT technologies, encompassing Windows Clients, Windows Servers, and Linux systems, along with essential network components like Storage, Network, and Firewall technologies. The ideal candidate must possess a completed IT qualification and a minimum of three years of professional support experience, specifically within the Microsoft environment, complemented by experience supporting Linux systems and MS Office 365. This position offers high planning security through a permanent contract, flexible working models to support work-life balance, and excellent opportunities for continuous individual professional development.