Manager, Service Management Products and Solutions | Führungskraft (w/m/d) für den Bereich Servicemanagement Z7-P1454-25/25-e

Job Summary

This leadership role involves managing the Service Management Products and Solutions area within the IT Steering department, focusing on technical sales and customer relationship management for IT services. Day-to-day responsibilities include providing technical consulting to clients, managing the entire quotation process, developing complex IT solutions based on customer requirements, and estimating necessary resources for financial planning and proposals. You will ensure quality control of offers against established standards and contribute to the continuous improvement of the offering process. Key requirements include a scientific university degree (Master's or equivalent) with an IT focus or a degree in economics/administration coupled with several years of practical IT experience. The position demands strong leadership skills, expertise in IT service management (e.g., ITIL), advanced knowledge of software and operating architectures, and proficiency in technical consulting and project management. This is an attractive opportunity for an experienced IT professional seeking an impactful, permanent management position within the public sector, contributing to Germany's digitalization efforts.