IT Coordinator for the Office Management Staff | IT-Koordination im Bereich Stab der Amtsleitung

Bezirksamt Charlottenburg- Wilmersdorf von Berlin

Berlin, Berlin, Deutschland
Published Nov 17, 2025
Full-time
Permanent

Job Summary

The IT Coordinator for the Office Management Staff, located in the heart of Berlin, plays a pivotal role in managing and supporting the IT infrastructure and users within the Department of Citizen Services and Social Affairs. Day-to-day responsibilities include comprehensive IT coordination, providing technical and specialized user support, managing IT procurement (excluding consumables), and handling access rights. The role involves system administration for various specialized procedures like SoPart-ZEWO and OLMERA, including user authorization and case distribution. Furthermore, the coordinator acts as the first level of service support, manages problem resolution, and serves as the authorized liaison to central IT services (OPEN/Prosoz). Key qualifications include a relevant Bachelor's degree (Administration, Law, or Business) combined with at least five years of experience in SGB XII benefits processing, alongside demonstrated expertise in specific IT areas like program administration, SQL, and web technologies. This position offers an opportunity to shape the digital future of a major Berlin district administration, promoting a family-friendly and inclusive work environment.

Required Skills

Education

Bachelor's degree in Administrative Sciences, Law, or Business Administration; or fulfillment of civil service requirements for the first entry level of career group 2 of the non-technical administrative service.

Experience

  • Professional experience in program administration
  • Professional experience in the use of Portable Document Format (PDF)
  • Professional experience in SQL and web technologies
  • Professional experience in business process modeling with Business Process Model Notation (BPMN)
  • At least 5 years of experience in SGB XII benefits processing (for tariff employees)

Languages

Not specified

Additional

  • Knowledge in an object-oriented programming language (desired); Experience in teaching content to groups (desired); Must meet civil service requirements or have specific professional experience and IT knowledge (for tariff employees).