Computer Scientist / IT Operations Specialist | Informatiker (m/w/d)

Job Summary

This role is ideal for a proactive Computer Scientist or IT Operations Specialist eager to contribute to global, business-critical Workload Automation and Monitoring services across EMEA, APAC, and AMER regions. Day-to-day responsibilities include providing SLA 1 Class Support, maintaining the operational model of the Workload Automation Tool, and participating in vital migration projects. The specialist will also be responsible for updating documentation, identifying service delivery risks, and enhancing Workload Automation processes according to best practices. Key requirements include a degree in Computer Science or equivalent IT experience, initial experience in Workload Automation and IT Operations, deep knowledge of ITIL service delivery guidelines, and excellent communication skills in English, making this an attractive role for professionals seeking to optimize global IT service efficiency within an international team.