IT Service Technician Onsite Support | IT Servicetechniker Onsite Support (m/w/d)

Job Summary

This full-time, permanent position seeks a motivated IT Technician with initial experience in Workplace Services to manage the IT infrastructure for an industrial company in Augsburg. The role focuses heavily on direct end-user support and hardware management. Day-to-day tasks include scheduling appointments with end-users, installing and setting up PCs, notebooks, and monitors, and resolving reported incidents and disruptions. A key responsibility is meticulous documentation of all procedures within the ticket system. Additionally, the technician handles logistical duties, such as managing local inventory, preparing devices for shipment, and collecting old equipment. This role offers reliably planned working hours, a positive team environment, and excellent opportunities for professional development, providing a secure position within an established company.