IT Technician | IT-Techniker (m/w/d) - Referenznummer: 121125-1-BER

Job Summary

The BFI Group is seeking an IT Technician in Berlin to provide essential onsite and remote support services. This role involves classic onsite support, including IMAC services (Install, Move, Add, Change), setting up and dismantling workstations, and resolving technical issues directly for users. Key daily tasks include managing tickets within the system, handling the deployment and retrieval of IT equipment and mobile devices, and providing technical support for both in-person and remote events (Skype, Webex). Candidates must possess a completed vocational qualification in IT or equivalent, coupled with initial professional experience in 1st or 2nd Level Support. Strong knowledge of hardware, software, common operating systems, and ticketing systems is required, along with excellent written and spoken German skills. This position offers the chance to gain valuable experience in complex project environments within reputable companies across Germany, with opportunities for professional development and potential client takeover.