IT Support Specialist | Mitarbeiter IT-Support (m/w/d)

Job Summary

This role, based at the headquarters in Dortmund, seeks an IT Support Specialist to ensure smooth operational stability by rapidly analyzing and resolving IT disruptions. The core focus involves the professional setup and configuration of various hardware, software, and mobile devices, alongside efficient operating system and application installations utilizing modern client management systems. The specialist will serve as a competent consultant for all hardware and software inquiries and actively contribute to exciting, future-oriented IT projects. Ideal candidates must possess completed vocational training in an IT field, such as an IT Systems Electronics Technician or IT Specialist for System Integration, or equivalent professional experience. Key requirements include extensive hardware knowledge covering PCs, tablets, printers, and smartphones, coupled with confident handling of ticketing systems, current Microsoft operating systems, and Office products. The position offers a permanent employment contract, flexible working hours, mobile work options, and individual career development opportunities.