Process Management and Strategy Specialist | Referentin/Referent (w/m/d) Stabsarbeit und Prozessmanagement

Job Summary

This critical role supports the executive management of the State IT Service Provider (SID) by driving strategic steering and efficient operations. The specialist is tasked with establishing and continuously advancing comprehensive, holistic business process management (BPM) across the organization. Day-to-day responsibilities include identifying, analyzing, and optimizing core business processes, providing strategic consultation to the executive board regarding process structures and control instruments, and preparing leadership-relevant status information. The position acts as a key interface between executive staff work and various IT management disciplines, such as IT Service Management and Project Management. Furthermore, you will manage process controlling, maintain the SID process landscape, contribute to corporate strategy development, and assist with goal setting and reporting. Candidates must possess a scientific university degree in a relevant field like Informatics or Business Informatics, coupled with mandatory German proficiency at a C1 level, ensuring effective communication within the state administration context. This is a strategic, permanent position offering significant scope for design and responsibility within a stable public IT environment.