Process Operations Officer eVA.SAX | Referent/in (w/m/d) Verfahrensbetrieb eVA.SAX Radebeul
Sächsische Staatskanzlei
Job Summary
This role involves overseeing and optimizing the operational processes for the eVA.SAX IT system within the Saxon State Chancellery's IT services department. The successful candidate will be responsible for planning and implementing measures to enhance service processes, ensuring efficient 2nd and 3rd-level support. Key responsibilities include leading complex change projects related to eVA.SAX, developing decision-making documents, and coordinating with external service providers. This position offers a stable and responsible role within the public sector, providing opportunities for professional development, flexible working hours, and a supportive work-life balance. It's an attractive opportunity for IT professionals looking to contribute to critical government IT infrastructure.
Required Skills
Education
Master's or Diploma degree in Computer Science, Business Informatics, Information Technology, or a comparable field; OR Master's or Diploma degree in another field with relevant experience in the listed tasks; OR Bachelor's or Diploma (FH) degree in Computer Science, Business Informatics, Information Technology, or a comparable field; OR Bachelor's or Diploma (FH) degree in another field with relevant experience in the listed tasks.
Experience
- Professional experience in IT application support
- Experience with IT security and data protection
- Basic knowledge of ITIL (IT Service Provisioning)
Languages
Additional
- Not specified
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