Product Manager / Application Administrator for Council and Committee Information System (Session) | Anwendungsbetreuer*in (m/w/d) für das Rats- und Gremieninformationssystem (Session)

Job Summary

The City of Dortmund is seeking a dedicated Product Manager/Application Administrator to drive the digitalization of municipal governance by managing the 'Session' Council and Committee Information System. This role involves strategic product ownership, ensuring the system's alignment with city goals, and acting as the primary liaison between technical teams, end-users, the vendor, and the operator. Key responsibilities include coordinating implementation, optimizing workflows based on user feedback, managing the product lifecycle (monitoring, data analysis, change/patch/release management), and providing second-level support. Candidates should possess a degree in Informatics or a related IT field, coupled with several years of professional experience in application administration or product management, and proven project leadership skills, particularly in software implementation. Success requires expertise in both On-Premises and Cloud IT infrastructures, strong stakeholder empathy, and a commitment to maintaining current knowledge through market analysis and networking with other municipal users.