Application Management Equipment Specialist | Application Management Equipment Specialist (m/w/d)

Job Summary

This Application Management Equipment Specialist role is crucial for advancing the digital production of life-saving active ingredients within Roche's ITOT Pharma Penzberg division, focusing on analytical laboratory devices and systems. The specialist will act as the primary technical support contact for scientists, providing comprehensive assistance (on-site, online, and phone) for analytical equipment and managing support cases using ServiceNow (Requests, Incidents, and Changes). A core responsibility involves the technical operation and maintenance of analytical systems compliant with GMP guidelines, including installing and configuring IT hardware, managing Windows/Linux servers, and integrating new devices using established standards. The ideal candidate brings a background in Computer Science or equivalent IT training, professional experience in computer management and automation development, and familiarity with scripting and interface technologies like OPC, Rest, and MQTT. This position is attractive for proactive, organized individuals who thrive in a team environment, are committed to continuous process improvement, and want to contribute directly to global healthcare advancements.