IT Service Technician | IT-Servicetechniker (m/w/d)

Job Summary

This role as an IT Service Technician in Munich involves providing crucial 2nd Level Field Service and on-site support for client workstations within a major industrial corporation. Key daily responsibilities include performing hardware and software diagnostics, troubleshooting errors on PCs, notebooks, and peripherals, managing installations, and handling data recovery and restoration. The technician will also be responsible for dispatching and documenting activities within the ticketing system, and managing hardware exchanges and warranty claims. Furthermore, the role involves operating redundant network environments. Candidates must possess completed vocational training in IT or comparable experience, along with practical experience in 2nd Level support environments and hardware commissioning. This full-time position offers opportunities for professional development and potential long-term employment.