IT Support Specialist | IT Supporter (m/w/d)

Job Summary

This role is for an IT Support Specialist to join a leading manufacturer of medical databases serving the international market, focusing on software solutions for occupational medicine. The specialist will be crucial in providing 1st and 2nd level support to customers regarding IT-related issues via phone and email. Day-to-day tasks include explaining proprietary software functionalities, performing remote maintenance, and conducting on-site support for software installations and updates. A strong service orientation, technical understanding, and communication skills are essential. This position offers the chance to work in a central Hamburg location with flexible hours, professional development opportunities, and the potential for direct employment after an initial temporary contract.