IT Support Technician, On-Site Service | IT-Support Techniker User Support Vor Ort Service (m/w/d)

Job Summary

Join a leading IT service provider in Bonn as an On-Site IT Support Technician, providing critical user assistance within a dynamic, heterogeneous IT infrastructure, often in a scientific environment. Your day-to-day responsibilities will involve comprehensive user support, troubleshooting technical issues, and managing the installation, configuration, and maintenance of both hardware and software, particularly within Windows 10/11 client environments. You will also be responsible for meticulous documentation of all support queries and resolutions using established ticketing systems. This role requires several years of professional experience in IT support, a relevant IT vocational qualification, and strong proficiency in Microsoft operating systems and peripherals. Fluency in German and possession of a valid Class B driving license are prerequisites for this permanent position, which offers excellent long-term career stability and development potential.