IT Specialist - System Integration / Customer Support | Fachinformatiker/In / Kundensupport / IT-Support

Job Summary

This permanent, full-time position seeks an engaged IT Specialist for System Integration, or an individual with comparable qualifications, to join a rapidly growing IT department within a modern, full-service advertising agency. The primary responsibility is providing first-class technical support to customers, both over the phone and online. Daily tasks include the analysis and resolution of complex technical problems, particularly those related to email accounts, utilizing remote maintenance software. Furthermore, the role involves the crucial function of registering and managing customer domains. Candidates must demonstrate strong technical problem-solving capabilities. The company encourages applications from career changers (Quereinsteiger) who possess the necessary skills. This role offers independent and varied work, personalized learning and development opportunities, a positive team environment with flat hierarchies, and solid core working hours without mandatory overtime.